Customer Engine
Showing cohort: Advocate — 188 contacts
Customer lifecycle distribution
One record per customer — every product reads and writes its lifecycle state. Click a cohort to drill in.
Recent platform activity
- AI AgentsAwaiting approvalWin-back offer drafted for 12 customers
Retention agent queued a 20%-off email for churn-risk customers — needs your OK.
- Customer EngineLifecycle41 contacts entered Churn Risk
Two skipped shipments in a row — flagged for the retention agent.
- Social MediaUGCNew athlete UGC in the inbox
A sponsored runner’s post-workout clip — approve to schedule.
- Website OptimizerPerformanceLargest Contentful Paint improved to 1.8s
Image optimisation rolled out site-wide; bounce rate dipped.
- Website OptimizerRecoveryCart-abandonment SMS recovered 19 orders
A new 2-step SMS sequence closed an extra ~$1,900 this week.
- AI AgentsAgent actionReorder reminders sent to 38 subscribers
Lifecycle agent messaged subscribers approaching their refill window.
- Brand CrawlerSERPFeatured snippet won for "is cordyceps safe for athletes"
The explainer cluster now owns the answer box for a high-intent query.
- Social MediaScheduled6 posts scheduled across Instagram & TikTok
Next week’s calendar filled from the approved UGC queue.
- Paid AdsPerformanceBlended ROAS held at 3.8x
Last-30-day blended return steady despite a CPM rise on TikTok.
- AI AgentsAutonomyReview-response agent moved to act-with-notification
You raised its autonomy after 30 approved drafts in a row.
- Brand CrawlerKnockoffPossible counterfeit listing detected
A third-party Amazon listing using the brand’s product photos — review and report.
- ReputationResponse sentAI-drafted reply approved on Trustpilot
Response to a 2-star review sent under your account.
How the engine works
Every source feeds one customer record; every product reads and writes its lifecycle state.
The 10 products
Each product reads the customer engine and writes back lifecycle signals — open one to see its surface.